When you need to ship your produce, Zack is the guy who does all the work for you. He'll be at your farm just about every day at 5pm to exchange the items you've grown for money. On festival days he won't appear, but you don't have to worry about the items in the shipping bin going to waste. Zack will just pick them up the next day instead.
Zack lives in the house next to the boat dock on Mineral Beach. If he's not at the General Store or walking to (or from) your house, he'll be found inside his home. He doesn't get out very much! He also shares his space with Won, but he doesn't seem to mind. I'm sure if Zack didn't want Won to be there, he could flex those huge muscles of his and kick the little merchant out of his house.
When you first start your game, go to Zack's house in order to receive the Fishing Pole from him. If he doesn't give it to you when you first visit him, make sure you have an empty spot in the Tools section of your rucksack. When you are finally able to fish up every kind of fish that exists around Mineral Town, Zack will come by the next day and congratulate you on your accomplishment.
When Rod was out traveling the world looking for the flower to cure his wife Lillia's sickness, he came across Zack and told him all about Mineral Town. After that Zack decided to move to Rod's home town. Zack also has a crush on Lillia, but because of what Rod has done for him, he dares not try to woo her. Zack will mention occasionally that he likes a lady, but she's already married.
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