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Re: Oh dear « Harvest Goddess », Natsume just goofed up big

Posted: Nov 01, 2012 9:09 am
by Blue Rose
Emily Elizabeth wrote:
Plus, I'm preeeeeettty sure Natsume occasionally scans the Fogu forums once in awhile. So, you may want to send it back to them, just in case.
So long as you dont put out personal info you should be fine::shrugs::
Well, they may be more willing to check those that dropped their orders (last minute), and see if they still shipped to them regardless. And after that, they may or may not throw a fit.

But, it seems like Natsume seems pretty cool about it, which is surprising. Hopefully the fans will be kind to Natsume and give back the copies that they didn't pay for.

Re: Oh dear « Harvest Goddess », Natsume just goofed up big time.

Posted: Nov 01, 2012 9:33 am
by Tetrisash
No update yet.

Re: Oh dear « Harvest Goddess », Natsume just goofed up big

Posted: Nov 01, 2012 10:07 am
by PanChaos
Tetrisash wrote:I sent them a ticket. Most likely they won't care, in which I'll sell the copies and yaks off Ebay.
I would buy that yak, I would buy it so.

Re: Oh dear « Harvest Goddess », Natsume just goofed up big time.

Posted: Nov 01, 2012 2:40 pm
by HMfarmergirl19
Tetrisash wrote:I bought a normal edition of HM from Natsume on the 25th. Found it cheaper and quicker on Ebay, canceled the 26th, I got an email confirming cancellation. Got my HM game two days ago. Then today, I receive two packages from Fedex. TWO copies of HM: ANB, with two yak plushies. My bank account wasn't charged, and one paper said ordered on the 26th, one on the 29th. Not sure what the hell is going on.

._______.
You aren't the only one. They sent me two extra copies too. I'm emailing them right now as we speak.

But yeah I was really surprised lol I even checked my card and it wasn't charged twice thank goodness!

Re: Oh dear « Harvest Goddess », Natsume just goofed up big time.

Posted: Nov 01, 2012 2:44 pm
by Melody Muse
That's just... maddening. I've been getting he run around from them all week because I didn't get my second game and yak, which I PAID for, and you guys are getting 2-3 copies of the games/plushies for free. That's ridiculous.

I swear, this company just wants to lose me as a customer.

Re: Oh dear « Harvest Goddess », Natsume just goofed up big time.

Posted: Nov 01, 2012 3:20 pm
by Slowpoke
Melody Muse wrote:That's just... maddening. I've been getting he run around from them all week because I didn't get my second game and yak, which I PAID for, and you guys are getting 2-3 copies of the games/plushies for free. That's ridiculous.

I swear, this company just wants to lose me as a customer.
Hey hey, its okay Melody.
ouo A lot of Gamestops already have ANB and EB games as well.
P:

Re: Oh dear « Harvest Goddess », Natsume just goofed up big time.

Posted: Nov 01, 2012 3:23 pm
by Melody Muse
Slowpoke wrote:
Melody Muse wrote:That's just... maddening. I've been getting he run around from them all week because I didn't get my second game and yak, which I PAID for, and you guys are getting 2-3 copies of the games/plushies for free. That's ridiculous.

I swear, this company just wants to lose me as a customer.
Hey hey, its okay Melody.
ouo A lot of Gamestops already have ANB and EB games as well.
P:
Thanks. Sorry, was getting frustrated there, but I shouldn't have ranted about it here. ^_^ Thanks for the reassurance, and my apologies.

Apparently sending an email threatening to take my business elsewhere did the trick; I got my correct tracking number less than 30 minutes after I sent the message. I feel much better now that I can see where it is.

I hope anyone else who has the same problems or is still waiting on theirs gets their games soon!

Re: Oh dear « Harvest Goddess », Natsume just goofed up big time.

Posted: Nov 01, 2012 6:33 pm
by Tetrisash
They responded saying they'll send me a tracking label. I'm actually sad, I wanted extra money. >_> maybe they'll forget lol.

Re: Oh dear « Harvest Goddess », Natsume just goofed up big

Posted: Nov 01, 2012 8:15 pm
by cinnamon_yuki
^Well, think of the ones who are waiting patiently for their copy and still haven't get theirs. :) It's a good thing you did.

Re: Oh dear « Harvest Goddess », Natsume just goofed up big

Posted: Nov 01, 2012 8:33 pm
by spacehaggis
I also received 2x's of HM:ANB in the mail. As if that wasn't odd enough, Federal Express decides to deliver it at 9pm. Good goddess, I was super shocked, but mostly confused haha.

I didn't even have an inkling of keeping the extra copies. Natsume, heck any business works their bottoms off for quality products. Granted profit is always a by-product, but for the most part, Natsume has done fantastic for us bringing our fav Japanese localizations, right? How treacherous of us to betray them that way........ (this is sounding like I'm in a relationship with Natsume and I'm going to cheat or whatever lol)

But yeah, guys return them! Have a heart! ^__^

**their customer service rep had the cutest Asian accent lolz. I didn't have a problem understanding it though, because apparently if you're also Asian, you understand it ha**